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Are you having issues with Henrys.com and require additional support? The following collection of Frequently Asked Questions will help you get the answer you're seeking. \

  • About Student Discount Pricing
  • What is the cost of shipping?
  • What is your return exchange policy?

Popular Questions

  • Understanding Payment Processing & Preauthorizations
  • How do I find out the status of my order?
  • What is Henrys Extended Life Plan?
  • I cancelled my order and wasn't refunded. What are the next steps?
  • Can I finance my order?
  • Can I order online and pick-up in store?
  • Can I migrate my guest checkout order to my account?
  • Why hasn't my used item been processed yet?
  • Can I price match an online order?
  • How do I know if a product is available?
  • How do I cancel my order?
  • Does Henry's accept trade ins?
  • How much can I get for my trade in?
  • Our response to COVID-19.
  • Does Henry's develop film?

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