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General Info

Are you looking for general sales support, including questions about Henrys.com or any of our 22 retail locations? If so, you're in the right place. Browse through the articles below.

Henrys.com

  • How do I find out the status of my order?
  • What is Henrys Extended Life Plan?
  • I cancelled my order and wasn't refunded. What are the next steps?
  • Can I finance my order?
  • Can I order online and pick-up in store?
  • Can I migrate my guest checkout order to my account?
See all 22 articles

Store Inquiries

  • Does Henry's accept trade ins?
  • How much can I get for my trade in?
  • Can I send a trade item to you through the mail?
  • Does Henry's offer gear rentals?
  • Where can I find a list of locations?

Company Info

  • Our response to COVID-19.
  • How do I apply for a sponsorship?
  • Where can I find you on social media?

Popular Questions

  • How do I find out the status of my order?
  • What is Henrys Extended Life Plan?
  • I cancelled my order and wasn't refunded. What are the next steps?
  • Can I finance my order?
  • Can I order online and pick-up in store?
  • Can I migrate my guest checkout order to my account?
  • Why hasn't my used item been processed yet?
  • I entered paypal payment and the screen went white. Now what?
  • Can I price match an online order?
  • How do I know if a product is available?
  • How do I cancel my order?
  • Does Henry's accept trade ins?
  • How much can I get for my trade in?
  • Our response to COVID-19.
  • Does Henry's develop film?

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